ProInked Payment and Past-Due Account Policy
Effective October 1, 2026
At ProInked Professional Printing Services, we are committed to providing dependable service, professional-quality printing and timely production for every customer.
To help us maintain efficient production, meet our business obligations and continue providing timely service, the following payment policy applies to invoices issued on or after November 1, 2026.
Payment Due Dates
Payment must be received by the due date shown on the customer’s invoice. Customers are responsible for reviewing their invoices and contacting ProInked promptly with any billing questions.
First Payment Notice
If payment is not received by the invoice due date, ProInked will send the customer a written payment reminder.
Second and Final Payment Notice
If the invoice remains unpaid, ProInked will send a second and final payment notice. Customers should contact us immediately if they need another invoice copy, a direct payment link or assistance resolving a billing issue.
Reprocessing and Reinvoicing Fee
After two written payment notices, any remaining unpaid balance will be reinvoiced with a one-time 1.5% late-payment reprocessing fee, where permitted by law and the customer’s accepted payment agreement.
This is a one-time fee calculated on the outstanding balance. It is not intended to be charged monthly.
Example:
Outstanding balance: $500.00
One-time 1.5% reprocessing fee: $7.50
Updated balance: $507.50
Past-Due Account Hold
Accounts with past-due balances may be placed on hold. ProInked may suspend new production, delivery, pickup or the extension of additional credit until the account becomes current.
Future orders from customers with repeated late-payment activity may require a deposit or payment in full before production begins.
Purchase Orders and Contract Customers
Payment terms contained in an accepted purchase order or written contract may take precedence over this general policy.
Questions or Payment Assistance
If you anticipate a payment delay or believe there is a problem with your invoice, please contact us before the account reaches the reinvoicing stage.
